FTRI, (Florida Telecommunications Relay, Inc.) provides a service to citizens throughout the state of Florida in order for individuals to become more independent with telecommunications equipment.

Central Florida Speech and Hearing Center is in partnership with this agency to be a distributor of this equipment AT NO COST to the consumer. We distribute specialized equipment for residents of Florida who are deaf, hard of hearing, deaf/blind, or speech impaired. Using this equipment, you can place your own telephone calls whenever you want. If you qualify, the equipment is loaned to you for as long as you need it at no charge.

Equipment eligibility requirements:

• You must be a resident of Florida
• Be certified as one of the following:
  • Deaf: have a permanent hearing loss and be unable to recognize speech sounds during telephone conversations without an amplification device
  • Hard of Hearing: have a permanent hearing loss sever enough that you need to use amplification devices to recognize speech sounds during telephone conversations
  • Deaf/Blind: be deaf and blind or have both a permanent hearing or visual impairment
  • Speech impaired: have permanent speech impairment so that you cannot use a standard telephone.
• Be three years of age or older to receive a Volume Control Telephone, and In Line Amplifier, or an Audible or Visual Ring Signaling Device
• Be five years of age or older for some equipment
• Complete an application

Please call our office to set up an appointment.