Current Employment Opportunities at CFSHC
To Apply, send a resume and cover letter to Lauren at Lgiordano@cfshc.org
Build the audiology career you actually want.
What if you could work in an environment that had it all – diagnostics, hearing technology, specialized services, community impact and being part of a collaborative team?
At Central Florida Speech & Hearing Center, you can.
We are an independent nonprofit with audiology and speech-language pathology under one roof and a team large enough to offer something increasingly rare in our field: the opportunity to collaborate, specialize, learn from one another, and build a career around the areas of audiology that excite you most.
You’ll join 9 audiologists, 8 speech-language pathologists, 2 hearing instrument specialists, and audiology assistants—a multidisciplinary team with a shared commitment to helping people communicate, connect, and live more fully.
Whether your interests are in diagnostic audiology, hearing aids and advanced hearing technology, community outreach, or developing expertise in specialized audiology services, there is room here to grow.
One Practice. Many Ways to Make an Impact.
Our audiologists aren’t limited to one type of patient or one narrow definition of the profession.
Depending on your experience, interests, and the needs of our patients, your role may include:
– Comprehensive diagnostic audiological evaluations
– Adult and pediatric audiology
– Hearing aid evaluations, selection, fitting, programming, and follow-up
– Counseling patients and families about hearing loss and communication
– Tinnitus and hearing conservation services
– Community hearing screenings, education, and outreach
– Collaboration with physicians and other healthcare providers
– Interdisciplinary collaboration with our speech-language pathology team
– Opportunities to participate in or develop specialized audiology services based on your interests and expertise
– Helping identify new ways to expand access to hearing healthcare throughout our community
Our goal isn’t to fit every audiologist into the same mold. We want talented clinicians to bring their strengths to our team—and have opportunities to develop new ones.
There’s a Difference Between Having Coworkers and Having a Team.
Audiology can sometimes feel like a profession practiced in isolation. Not here.
With 9 audiologists, 2 hearing instrument specialists, audiology assistants, and 8 speech-language pathologists, you have colleagues to consult when a case is complicated, people to share ideas with, opportunities to learn from clinicians with different areas of expertise, and a team that understands the work you do.
And because speech and audiology are together under one roof, collaboration can extend beyond your own discipline.
That means more resources for you—and more comprehensive care for the people we serve.
Independent. Nonprofit. Connected to Our Community.
CFSHC has been built around a mission rather than a corporate model.
As an independent nonprofit, we combine high-quality clinical care with a commitment to making communication and hearing healthcare more accessible. We have the independence to respond to the needs of our community while remaining focused on access, quality care, and meaningful outcomes—not a corporate playbook.
Our relationships throughout Central Florida connect us with healthcare providers, community organizations, schools, senior communities, nonprofits, businesses, and others who share that goal. Outreach is already an important part of our audiology work, from screenings and education to developing partnerships that connect people with care.
Those relationships also create opportunities to think bigger about what audiology can look like—and where we can take it next.
Grow Your Expertise. Grow Your Career.
Maybe you already know exactly where you want to specialize. Maybe you’re still figuring it out.
Either is welcome here.
Being part of a larger audiology team creates opportunities to deepen your expertise, learn from colleagues, explore different areas of practice, and help develop services that respond to the needs of our community.
And as you grow your practice, there is opportunity for your compensation to grow as well.
In addition to a competitive base salary, audiologists have the opportunity to earn additional income through revenue sharing beyond their base compensation.
Come Find Your Place on Our Team.
You can practice audiology in a lot of places. But finding a place where you can practice alongside a large team, collaborate across disciplines, explore different areas of audiology, help shape new services, connect your work to a larger mission, and still have the independence to grow as a clinician is something different.
Bring your expertise. Discover what’s next. And build a career that makes an impact.
Speech Services Coordinator
Help Patients Get the Care They Need!
At Central Florida Speech & Hearing Center (CFSHC), we believe that access to speech and language services can change lives. Behind every successful patient experience is a dedicated team working to ensure care is coordinated, appointments are scheduled, and the necessary paperwork and insurance approvals are in place.
We’re looking for a detail-oriented, organized, and compassionate Speech Services Coordinator to join our team!
In this role, you’ll play an important part in supporting our speech-language pathology department by coordinating insurance authorizations, physician referrals, patient scheduling, and communication with families and healthcare providers.
If you’re someone who enjoys problem-solving, staying organized, and helping people navigate the healthcare process, we’d love to meet you!
What You’ll Do
Insurance & Authorization Coordination
Request, track, and follow up on insurance authorizations for speech evaluations and therapy services.
Verify patient insurance eligibility, benefits, and coverage requirements.
Communicate with insurance companies to resolve authorization issues and prevent interruptions in patient care.
Maintain accurate authorization records and ensure documentation is properly entered into patient management systems.
Coordinate with clinical and billing teams to ensure services are authorized and ready for claims processing.
Physician Referrals & Documentation
Request new and updated speech therapy referrals and prescriptions from physicians.
Monitor referral expiration dates and proactively obtain updated documentation.
Track outstanding plans of care, physician signatures, and required clinical documentation.
Maintain accurate patient records, referral tracking lists, and electronic documentation.
Review incoming faxes and correspondence to identify and process referrals, prescriptions, and signed plans of care.
Patient Scheduling & Care Coordination
Assist with scheduling speech evaluations, reevaluations, and ongoing therapy appointments.
Coordinate with therapists and families to ensure appointments are scheduled appropriately.
Manage and update patient waiting lists, including availability and scheduling preferences.
Prepare patient paperwork, appointment materials, and required documentation.
Help ensure patients transitioning from the waiting list into therapy have all necessary referrals, authorizations, and scheduling information in place.
Patient & Family Communication
Respond to patient and family questions regarding scheduling, referrals, insurance, and authorization status.
Communicate with families by phone, text, and other approved communication channels.
Provide appointment reminders, paperwork instructions, and applicable copayment information.
Assist Spanish-speaking patients and families with navigating the speech services process.
Deliver friendly, professional, and compassionate service to patients and caregivers.
Administrative & Department Support
Maintain accurate patient information across scheduling, referral, and authorization tracking systems.
Monitor outstanding documentation and follow up with appropriate team members.
Collaborate with speech-language pathologists, patient services, billing, and administrative staff.
Support daily department operations to help improve efficiency and continuity of care.
Who We’re Looking For
Our ideal candidate is someone who enjoys working behind the scenes to make a meaningful difference in patients’ lives.
You are:
Exceptionally organized — You can manage multiple tasks, deadlines, and follow-ups without losing track of important details.
Detail-oriented — You understand that accurate documentation and timely follow-through matter.
A problem-solver — You’re comfortable researching issues, asking questions, and finding solutions.
A strong communicator — You can interact professionally and compassionately with patients, families, physicians, and insurance representatives.
Self-motivated — You take initiative and don’t need constant reminders to follow up on outstanding items.
A team player — You understand how your work supports clinicians, coworkers, and the patients we serve.
Adaptable — You can prioritize competing responsibilities in a busy healthcare environment.
Qualifications
High school diploma or equivalent required.
Previous experience in healthcare administration, medical scheduling, insurance verification, referrals, or authorizations preferred.
Familiarity with insurance terminology, medical documentation, and authorization processes preferred.
Strong computer skills and ability to learn electronic patient management systems.
Excellent organizational, communication, and time-management skills.
Ability to manage confidential patient information in accordance with HIPAA requirements.
Bilingual proficiency in English and Spanish strongly preferred.
Why Join CFSHC?
Central Florida Speech & Hearing Center is an independent nonprofit organization dedicated to improving lives through better hearing and communication.
As part of our team, you’ll have the opportunity to work alongside a collaborative group of speech-language pathologists, audiologists, and support professionals who share a commitment to helping people of all ages.
We offer a meaningful work environment where your attention to detail, dedication, and commitment to patients directly contribute to the care our community receives.
Ready to Join Our Team?
If you’re organized, dependable, and passionate about helping patients access the services they need, we encourage you to apply!
Join Central Florida Speech & Hearing Center and help us make communication possible for more people in our community.