Meet our Team

Meet Our Team

Central Florida Speech and Hearing Center is comprised of professionals who are deeply committed to their clients and the total quality of treatment and care.  It’s the team that makes Central Florida Speech and Hearing Center a leading provider of quality, customized hearing and speech solutions. Our expertise is measured by our commitment to patient satisfaction, continuing education, and the application of current technologies. Our staff is highly qualified and will not only make a diagnosis, but will use state-of-the-art treatment, methods and collaboration to find a solution.

Our Audiologists are among the most experienced hearing care professionals and have attained a doctoral degree in audiology.  They bring that knowledge to work every day to help our patients discover the self-confidence they need to function in daily life. Our Speech-Language Pathologists have achieved the high-level degrees in their field and are trained in human communication, its development and its disorders.  Training and years of experience allows them to provide the level of care and treatment our patients deserve.

  • Administration
    Roxann Bonta
    President/CEO
    Robin Cole
    Chief Operations Officer (COO)
    Lauren Giordano
    Chief Experience Officer (CXO)
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    Megan Hawkes
    Chief Development Officer (CDO)
    Miranda McKinnon
    Accounting Director
    MaryBeth Rutledge, MSW
    Family Resource Coordinator
    Haisee Garcia
    Executive Administrator
    Tiffany Taylor
    Special Events
    Keith Ahlheim
    Industrial Services Manager
    Cindy Valdes
    Patient Services - AR/Billing
    Jennifer Burns
    A/R Specialist
  • Audiology

    Katie Nail, Au.D., CCC-A
    Senior Director of Audiology/Audiologist
    My name is Katie Nail and I am the Director of Administration in Audiology at Lakeland Hearing Care and Central Florida Speech and Hearing Center. I am a Clinical Audiologist and received my Doctorate in Audiology from the University of South Florida in 2016. I joined the Center’s team in 2015 while in my residency and was blessed to stay on the team after graduation. I am privileged to work at a clinic that takes the time to build relationships with patients while following best practices for hearing healthcare. I have lived in Florida for most of my life. I was born here, lived here for eight years, and then moved to Texas where I lived in Sugarland for two years, a suburb outside of Houston, Texas. My family was then relocated to Austin, Texas where I lived until I graduated high school. I enjoyed my time in the Lone Star State! I am happy to be back in Florida with extended family and enjoy raising my little family here. My husband and I have a son and daughter and we love spending our weekends with them. Family time is very important to us. During the week, my focus is helping other families with their loved ones hear so they can enjoy their times together. It is so important to hear your loved ones and build memories together. Let me help you with you or your family member’s journey to better hearing and a better quality of life. It is my sincere pleasure to do so! “Whoever has ears, let them hear” – Revelation 2:7
    Katie Zayas May, Au. D., FAAA
    Director of Audiology Operations/Audiologist
    My name is Katie Zayas May and I am the Audiology Director of Operations at Lakeland Hearing Care and Central Florida Speech and Hearing Center. I am a Clinical Audiologist and earned my Doctorate of Audiology and Bachelor of Arts degree in Communication Science & Disorders from the University of Florida. My clinical externship was completed at UF Health Shands Hospital in Gainesville, FL and I joined the staff at Central Florida Speech and Hearing Center in June of 2014. My special interests include adult diagnostics and hearing aid fittings. I am a native of Tampa, FL, but moved to Lakeland as my husband is a native Lakelander. We have two children and together we enjoy attending Florida Gator football games, going to the beach, and Walt Disney World. “When you start using senses you’ve neglected, your reward is to see the world with completely fresh eyes.” – Barbara Sher
    Shaila Perez Perez, Au.D., FAAA
    Audiologist
    My name is Shaila Perez and I am a graduate from Wayne State University (in Michigan), where I earned my Doctorate of Audiology degree in May of 2015. Upon completing my residency at Michigan Ear Institute, I relocated to Lakeland, FL and joined The Barranco Clinic full-time, working in the medical field of audiology. A few years later, I joined Central Florida Speech and Hearing as a clinical audiologist in February of 2018. I was very happy to join the Center as one of the only Spanish speaking Audiologist as I am a native from Yauco, Puerto Rico. I am well versed in all fields of Audiology; however, my passion lies predominantly in clinical diagnostics, hearing aids, and implantable devices including osseointegration devices (BAHA) and cochlear implants of all age groups. I am part of the local craniofacial team which meets at our Center. I am very family oriented and enjoy going to the beach and spending time with family. I love all things related to my daughters! “The ear is the only true writer and the only true reader.” – Robert Frost.
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    Tonya LaLonde, Au.D.
    Audiologist
    Hello. My name is Dr. Tonya LaLonde, and I am a clinical Audiologist. I have been an Audiologist since 2002 with a Master of Science degree from Bloomsburg University of Pennsylvania and earned my Doctor of Audiology degree in 2008 from Arizona School of Healthcare Sciences/A.T. Still University. With over 20 years of experience, I am well versed in all areas of Audiology and enjoy them all. My experience has varied from ENT practices, private practice and ownership, hospital and VA experience, vestibular/balance diagnostics and rehabilitation, aural diagnostics and rehabilitation, auditory brainstem response and P300 potentials. My role on this wonderful team of practitioners is Outreach and New Services Development and Promotion. We are always wanting to offer more services to our growing community. In my spare time, I homeschool my 2 children- 12 and 17, play keys and sing in our 5-piece oldies variety rock and roll band, am active at church, quilt, garden, write (I have authored 4 books), play board games, and go to my kid’s athletic games and practices. Life is short and we always want to make every moment and conversation count. “Iron sharpens iron.”– Life is about living it together and helping each other.
    Logan Bonadio, Au.D, ABAC
    Audiologist
    My name is Logan Bonadio, and I am thrilled to be joining the Center as a Clinical Audiologist in May 2023. I grew up in Las Vegas, Nevada, but have called Ohio, Texas, and Florida my homes along the way. I graduated with my Doctorate in Audiology in 2020 from the University of Texas at Dallas before finding my way to Lakeland, where I worked at Watson Clinic’s Hearing Center for over 2 years. I live in Lakeland with my husband and our Boston Terrier, Nutmeg. In my spare time, I like to read, thrift, and visit the theme parks. One of my first patients told me that by fitting her hearing aids, I had let her out of jail; jail of isolation, miscommunication, and disconnection from her world. This is why I love audiology! We have powerful tools at our disposal to treat our senses and our souls. Through adult diagnostics, assistive listening devices, hearing aids, and implantables (cochlear implants and osseo-integrated technology), we have a variety of solutions to get you hearing better. “Listening is an art that requires attention over talent, spirit over ego, and others over self.” – Dean Jackson
    Petra Cardoso-Chavez, Au.D.
    Audiologist
    My name is Petra Cardoso-Chavez. I am a clinical audiologist at Central Florida Speech and Hearing Center. I obtained my Bachelor of Arts degree in Communication Sciences and Disorders from the University of South Florida in 2018. Afterwards, I furthered my education and earned my Doctorate of Audiology degree from Nova Southeastern University in 2022. I have a passion for helping individuals achieve better hearing health. I enjoy working with all populations, from pediatric to geriatric. I am particularly passionate about diagnostics, tinnitus and fitting hearing aids using best practices. I am fluent in both English and Spanish, enabling me to provide comprehensive services in both languages. I am a Polk county native, born and raised in Winter Haven. In my free time, I enjoy spending time with my significant other, our daughter and our families.
    Amanda Hidalgo, Au.D., CCC-A, ABAC
    Audiologist
    Hello there! My name is Amanda Hidalgo and I am happy to be joining the team here at CFLS&H Center as the pediatric audiologist. I graduated with my doctorate from West Virginia University in 2016. I am originally from West Virginia and moved to Florida in 2015. I have worked in private practice and ENT and enjoy working with kiddos, families, and adults. I love working with people on their journey to better hearing. I work with hearing aids, cochlear implants, and bone anchored devices. I tell my patients that there is always a solution to every problem, sometimes we just have to get creative to figure it out. In my free time, I love to spend time with my husband, our two year old son, and our cats. I enjoy crafting, organizing, and thrifting.
    Tomi Thomas
    Hearing Aid Specialist

    My name is Tomi Thomas and I am a Hearing Aid Specialist at Central Florida Speech & Hearing Center. I have been practicing since 2008. I am from Dade City, Florida and worked in a clinic in that area for the past 17 years. I joined the staff here at Central Florida Speech & Hearing Center in November 2021.

    I enjoy trouble shooting and problem solving with my patients to ensure that all of their hearing needs are being met. I enjoy the challenge of my profession to help people hear their friends and family better. It is my greatest passion knowing that I can contribute to someone understanding their grandchildren better, to enjoy their conversations with their spouse, to interact with a group at a restaurant or church, or to hear the television clearly.

    I am excited to begin this new chapter at this facility. Please come by the center to see me. I can clean, adjust, and repair your hearing aids. I can also re-evaluate your hearing during your visit. Thank you for giving me the opportunity to help you on your hearing journey! See you soon!

    Brandi Meredith
    Audiology Assistant
    My name is Brandi Meredith and I have been a licensed audiology assistant since 2010. I love working with hearing aids and assisting with diagnostic testing.

  • Speech-Language Pathology

    Amy Tyner, M.A., CCC-SLP
    Administrative Coordinator/Senior Speech-Language Pathologist
    Amy received her Bachelor of Science degree from the University of Maine at Farmington and her Master of Arts degree from the University of Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. Amy has been working as a Speech-Language Pathologist since 1994 and has a special interest in helping school-age children improve their speech, language, and literacy skills so they can be better communicators in their home and school environments. Amy is certified by the Hanen program (It Takes Two To Talk, Learning Language and Loving It, Teacher Talk) and has led Hanen’s Learning Language and Loving It and Teacher Talk programs for preschool teachers.
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    Mandy-Faith Madigan, M.A., CCC-SLP
    Speech-Language Pathologist
    Mandy received both her Bachelor of Science and Master of Arts degrees from the University of Central Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. She has been working as a Speech-Language Pathologist since 2003. She has experience with children of all ages and has also worked with adults for speech and language rehabilitation.
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    Lauren Reynolds Fife M.A., CCC-SLP
    Speech-Language Pathologist
    Lauren received her Bachelor of Arts degree from the University of South Florida and her Master of Arts degree from the University of Central Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association. She has been working as a Speech-Language Pathologist since 2017. As a graduate clinician, Lauren was selected to be a part of the highly respected Aphasia House at UCF, where she created individualized intervention and treatment plans for adults suffering from Aphasia, TBI and other related speech and language disorders. In addition, Lauren is Beckman Oral Motor certified, specializing in infant and adolescent feeding difficulties. Lauren enjoys treating a wide range of speech and language disorders from the pediatric to geriatric population. Her primary clinical interests include infant feeding difficulties, early intervention in young children, pragmatic and social skills in adolescents, and stroke rehabilitation in adults.
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    Erika Elsinger, M.S., CCC-SLP
    Speech-Language Pathologist
    Erika received her Bachelor of Arts degree from the Macaulay Honors College at Queens College in New York, and her Master of Science degree from the University of North Carolina at Chapel Hill. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American-Speech-Language-Hearing Association. Erika has been working as a Speech-Language Pathologist since 2013 and has a special interest in autism and apraxia.
    Laura Allen, M.A., CCC-SLP
    Speech-Language Pathologist
    Laura has been an SLP since 2013 and received her Bachelor’s and Master’s degrees from the University of Central Florida. During her graduate program, she participated in an intensive speech-language program called The Aphasia House, helping adults recover their speech and language skills after a stroke. Laura’s experience includes working at in-patient adult rehabilitation facilities, public and private schools, and outpatient pediatric clinics. She is passionate about many aspects of speech and language, including social communication skills, use of communication devices, speech sound production, helping and empowering parents/guardians, early intervention, and adults with cognitive and communication difficulties. Laura loves listening to music, exploring local businesses (especially coffee shops), volunteering in the community, and spending time with her husband and 2 young children at home.
    Shelby Bedwell, M.S., CCC-SLP
    Speech-Language Pathologist
    Shelby received both her Bachelor of Arts and Master of Science degrees at the University of South Florida. She is state licensed and has her Certificate of Clinical Competence (CCC) from the American-Speech-Language-Hearing Association. She has been working as a Speech-Language Pathologist since 2022. Shelby’s experience includes both adult and pediatric experience working at an in-patient rehab facility specializing in helping patients rehabilitate their cognitive-communication skills following brain injuries and working with pre-school and school aged children to encourage speech and language development. She enjoys travelling, reading books, and going to musicals.
    Laurielys Cheeseman, M.S., CF-SLP
    Speech-Language Pathologist - Clinical Fellow
    Laurielys received her bachelor degree of arts from the University of North Florida and a Master of science at the University of Central Florida. During her graduate program she worked in many settings including a skilled nursing facility, pediatric private practice, and a program providing services to adults with dementia called brain fitness. She has a passion for breaking communication barriers. Laurielys enjoys all aspects speech, language, and cognition. She enjoys listening to music, dancing, and cooking.
    Isabella Avila, M.S., CF-SLP
    Speech-Language Pathologist - Clinical Fellow
    Isabella received both her Bachelor of Arts and her Master of Science from the University of South Florida. During her graduate program, she worked in many settings, including an outpatient swallowing clinic and a pediatric private practice. She participated in various research studies that investigated children with autism and literacy skills, the progression of aging, and compensatory swallow strategies. She loves all aspects of speech, language, and cognition and is committed to being a life-long learner. She loves reading, spending time with her family, and trying new foods!

  • Patient Services

    Bibi Lopez
    Speech Services Administrator
    Joyce Ahlheim
    Patient Navigator - Audiology
    Sherri Page
    Patient Services - Pediatric Audiology
    Brandee Castro
    Patient Services
    Shonequa Clay
    Patient Services - Speech/Language
    Jaqueline Altet
    Patient Services
    Amanda VanHorn
    Patient Services - Audiology Adults
    Jessica Rodriguez
    Patient Services
    Kimberly Schofield
    Patient Services